1. Introduction

Oleksandr Kovalenko, sole proprietor registered in Canada, doing business as “AutoScale” (“AutoScale,” “we,” “our,” or “us”) is committed to protecting your privacy. This Policy explains how we collect, use, share, and safeguard your personal information when you visit autoscale.online or otherwise interact with our services, including our SMS messaging program.

2. Information We Collect

When you complete a lead form on our website or correspond with us, you may provide your name, business name, email address, mobile phone number, and any other information you choose to share during onboarding or subsequent communication. We collect this information only when you voluntarily submit it and retain it in accordance with this Policy and applicable law.

3. How We Use Your Information

We process your personal information to respond to enquiries, provide our marketing and consulting services, and send reminders, appointment confirmations, service notifications, or promotional messages (“mixed messages”) by email or SMS—only with your explicit consent. We may also use the data to improve our services, ensure the security of our systems, and comply with legal obligations. You may withdraw your consent to marketing at any time (see Section 5).

4. SMS Communications

By submitting your mobile number through our forms and checking the consent box, you authorize Oleksandr Kovalenko d/b/a  AutoScale to send you automated SMS messages. Msg freq varies. Standard message and data rates may apply. You can opt out at any time by replying STOP, after which you will receive one final confirmation SMS and no further messages. To re‑enrol, text START or sign up again through our website. Reply HELP for assistance or email [email protected].We do not sell, rent, or share mobile numbers or SMS opt‑in data with third parties or affiliates for their marketing. We disclose such data only to service providers strictly necessary to deliver text messages (e.g., our SMS gateway or CRM platform GoHighLevel) under confidentiality obligations.

5. Your Choices and Rights

You may withdraw consent, request access to or deletion of your personal data, or restrict certain processing at any time by emailing [email protected]. We will respond within legally mandated time frames.

6. Data Sharing

We do not sell or trade your personal details. We may share information only with trusted service providers who help us operate our website, deliver messages, or process payments; to comply with legal requirements; or to protect the rights, property, or safety of AutoScale or its users. All such parties are bound by confidentiality obligations.

7. Data Security

We employ industry‑standard technical and organisational measures—encryption, secure hosting, and restricted access—to protect your personal information. Although no system is infallible, we continuously review and enhance our safeguards.

8. International Data Transfers

Your information may be processed or stored on servers located in Canada, the United States, Australia, or other jurisdictions where our service providers operate. We use contractual safeguards and other measures to ensure equivalent protection for your data across borders.

9. Data Retention

We retain your personal information while you remain an active subscriber and for a reasonable period thereafter to satisfy legal obligations or maintain a do‑not‑contact list. When no longer required, we delete or anonymise the data securely.

10. Third‑Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.

11. Children’s Privacy

Our services are intended for individuals aged  18  and older. We do not knowingly collect data from minors. If we discover such collection, we delete the information promptly.

12. Changes to This Policy

We may update this Policy periodically. Material changes will appear at autoscale.online/privacy‑policy with an updated “Effective Date.” Continued use of our services after any changes constitutes acceptance of the revised Policy.

13. Contact Information

Oleksandr Kovalenko d/b/a AutoScale

62 Francesca Crt, Vaughan, Ontario, Canada

📧 [email protected]

📞 +1 855-639-5607

For more on our messaging terms, see the SMS/Text Messaging Terms  & Conditions at autoscale.online/terms_and_conditions.

AutoScale complies with the Telephone Consumer Protection Act (TCPA), Canada’s Anti‑Spam Legislation (CASL), the Australian Spam Act 2003, the CTIA Messaging Principles, and all other applicable laws and carrier requirements governing electronic communications and data protection.